Product has been added to your basket.

Cancellation Policy

Artemis Editing operates using a 12 hour cooling off period. Services canceled this will incur a fee amounting to half of the service rate. If no work has been conducted, this will be worked out according to the estimated time it would have taken to complete the service based on the agreed hourly rate/word count. 

If the service has been completed, then the amount of hours will be halved and the fee will be based on this. If the service has been partially completed, then a fee of half the service rate will be charged according to the hours already completed, on top of half the service rate for the remaining estimated hours.

Cancellations made within 12 hours of the initial payment will be processed without penalty and refunded.

If Artemis Editing cancels any service for whatever reason within 48 hours of the arranged returns date and time, we will provide a full refund.

Pricing Structure

Hourly rate/per 625 words: 

  • Copyediting £49
  • Proofreading £29

Students:

  • Copyediting £19
  • Proofreading £9.99

Expedited return:

This means a document is edited and returned within 48 hours. This incurs a 20% charge (15% for students).

There are special packages available to those with a disability, including ADHD, dyslexia and ASD, which will be tailored to the specific customer.

Payment

Payment by Invoicing 

Prior to commencement of the proofreading/editing work, the client and I will agree, in writing, the terms of the project:

  • the medium in which the proofreading/editing service will be carried out (e.g. in Word, on PDF, on paper)
  • how the material will be annotated (e.g. Track Changes in Word)
  • the length of time required to complete the project, as advised by me
  • a fee for the project, based on a quotation supplied by me, in writing, following my evaluation of the material to be proofread/edited and the time frame required to complete the job
  • any expenses (e.g. postage) that the client will bear in addition to the costs of the proofreading/editing
  • the date by which the material will be delivered by the client to me
  • the latest date by which the completed project will be returned, following my advice to the client
  • An invoice will be provided to the client from which they will have 30 days to complete any payment

Payment Through the Website

The process remains the same, except full payment is taken through my website artemiseditingservices.co.uk via Stripe or Apple Pay.

If it becomes apparent that significantly more work is required than had been anticipated in the preliminary discussion/brief or from the sample supplied, I may renegotiate the fee and/or the deadline, or decline to carry out the work.

Unless otherwise agreed, the fee quoted is for one pass of a manuscript. Additional passes are new projects, the terms of which will be agreed separately.

I am not VAT registered and am a self-employed small business owner.

Confidentiality

All work, including its nature and content, will be kept confidential and will not be shared with anyone unless express written permission is given.

Under the terms of the Data Protection Act 1998, the client and I may keep on record such information (e.g. contact details) as is necessary. Either may view the other’s records to ensure that they are relevant, correct and up to date.

Copyright

All content delivered to me by the client for the proofreading/editing project is owned by the client.

Following payment, any content created by me as part of the proofreading/editing process will become the copyright of the client unless otherwise agreed.

Privacy Policy & GDPR

My privacy policy, which explains the data I collect, how I use it and store it, and my compliance with the General Data Protection Regulation (GDPR).

Satisfaction Guaruntee

The expression “Satisfaction Guaranteed” implies a guarantee that is limited to ensuring the customer receives a high standard of proofreading and editing services from the company. It does not guarantee any marks or grades, or any other material gain as a result of the service carried out by the company. The customer is solely responsible for the content of the document and thus any intended meaning. In the event where the intended meaning has been misunderstood by the company, it is the customer’s responsibility to bring this to the attention of the company so that alterations can be made. The expression “satisfaction,” is determined by what a reasonable individual would consider as an objectively satisfactory and reasonable service.